Terms & Conditions

Green Man Essences are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and  you will be asked for a few details that we need to be able to complete the order.

You can pay by card through PayPal or using your credit/debit card.

If you are shopping from outside US Dollar or Sterling areas, place your order and your credit card company will convert the transaction to your own currency.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

We do accept payments direct through 'PayPal' to 'info@greenmanshop.co.uk', so you can also email us with your order with a request that we raise an invoice direct to your PayPal account.

If you wish to pay by cheque we will send your order once we have received your cheque - send your cheque , payable to ‘Green Man Essences’ to: 'Llanddewi', Cefn Gorwydd, Llangammarch, Powys, Wales LD4 4DN, UK

Our website and card payment system is Payment Card Industry (PCISS) Compliant.

If you need to reach us, please email us using contact form, alternatively, you can call on 01591 610792, International +44 1591 610792  or write to us at Llanddewi, Cefn Gorwydd, Llangammarch Wells, Powys, Wales, LD4 4DN, UK

Postage

Postage and Packing most UK orders is a minimum of £5.00/$7.00

Non-EU orders will incur shipping costs of at least 15GBP/$20.00 depending on the contents of the order and destination.

Orders to the Middle East incur shipping costs of 30GBP/$45 to cover shipping by Aramex.

We aim to process your order within 1-3 days and it will normally reach you within 3-7 business days using "first-class" Royal Mail service or courier.

International orders can take between 7-28 days, depending where you live.

Green Man Essences is not VAT registered at present, so no orders carry a VAT requirement.

Disclaimer: VAT and/or customs duties outside our control may be added on import anywhere outside the UK

When the order is placed at our website you can choose to pay by PayPal or ask us for BACS details, or send a cheque.

Please contact us immediately should there be any problems with your order.

Faulty Goods must be reported to us within 7 days of receipt. Providing the item is in stock, we will replace faulty goods immediately.

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01591 610792 International +44 1591 610792 or write to us at Llanddewi, Cefn Gorwydd, Llangammarch Wells, Powys, Wales, LD4 4DN, UK

We do not disclose buyers' information to third parties and we are GDPR Compliant.

Cookies are only used on this shopping site to keep track of the contents of your shopping cart and if you choose to select the 'Remember Me' Option.

All orders must be accompanied by credit or debit card details, paid through PayPal or if you decide to post your order, by sterling cheque or sterling money order.

Please make any cheques and money orders payable to' Green Man Essences' - Thank you

All our products come with a 10 day, no-quibble guarantee. Just return the goods to us for a refund. Goods must be returned to us in perfect condition.

Cancelling an order:

Please contact us immediately by email ‘info@greenmanshop.co.uk’ or phone 01591 610792