| About Us Green Man Essences are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Green Man Essences, MCS PO Box 6, Exminster, Exeter, Devon, EX6 8YE,UK Phone: 01392 832005 Email: info@greenmanessences.com |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. You can send card details separately, pay by card through PayPal or pay by card through our secure gateway - Actinic Payments/Credit Call If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept payments through Visa, Debit MasterCard, MasterCard, Amex, Delta, Electron, UK Maestro (Switch) and Paypal . You may also send your credit card information via phone or snail mail. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. We do accept payments direct through 'PayPal' to 'info@greenmantrees.demon.co.uk', so you can also email us with your order with a request that we raise an invoice direct to your PayPal account. |
| Shipping And Handling Postage and Packing is free on all UK and EU orders over £9.90 Orders under £9.90 will incur postage and packing costs. Non-EU orders will incur shipping costs of £5 |
| Delivery Schedule We aim to process your order immediately and will normally send your order to you in 3-8 business days using "first-class" mail service. International orders can take between 7-21 days, depending where you live. |
| Back Orders If your book or energy tool for healing is not in stock, we will back order for you. You will be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges Green Man Essences is not VAT registered at present, so no orders carry a VAT requirement. |
| Credit Card Security When the order is placed at our website you can choose to pay through our secure gateway - Actinic/CreditCall Payments, PayPal or opt to send you card details separately. We do not see your card details if you pay using Actinic or PayPal as they are processed by the 3rd party secure gateways. Should you opt to send or phone through your card details, these are destroyed immediately after payment is made. Our website and card payment system is Payment Card Industry (PCI) Compliant. |
| Guarantee Please contact us immediately should there be any problems with your order. Faulty Goods must be reported to us within 7 days of receipt. Providing the item is in stock, we will replace faulty goods immediately. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01392 832005 International +44 1392 832005 or write to us at PO Box 6 , Exminster, Exeter, Devon, EX6 8YE, UK |
| Privacy Policy [Green Man Essences] do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy All our products come with a 10 day, no-quibble guarantee. Just return the goods to us for a refund. Goods must be returned to us in perfect condition. Cancelling an order: Please contact us immediately by email or phone 01392 832005. |
| Remittance Terms All orders must be accompanied by credit or debit card details, paid through PayPal or if you decide to post your order, by sterling cheque or sterling money order. Please make any cheques and money orders payable to' Green Man Essences' - Thank you |
